Warehouse Management
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Establish a fully equipped stock storage facility including a stock management system
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Manage the receipting of stock deliveries, quality and quantity inspection, barcoding
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Manage physical stock distribution & stock returns
Stock Management
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Manage the SKU database, deliveries, returns, and stock write offs on the electronic point of sales, and provide reports accordingly.
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Provide monthly product sales analysis and manage automated stock transfers and stock purchase orders.
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Manage Visual Merchandising planograms
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Manage annual and spot inventory takings
EPOS
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Purchase and installation of EPOS (Electronic point of sales system) hardware, software and licenses for managing all inventory movement.
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Set up of receipt, invoice, memo, GRN layouts & design, activate loyalty programs, promotions, auto distribution and auto purchasing functionalities.
On-Site Shop Operations
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Define Staffing Strategy including team structure, roles, job descriptions, and working rotas required to deliver
daily operations at all outlets.
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Recruitment, training and development of sales and operational teams to deliver world-class customer service.
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Maintain and update store planograms, POS signs, staff permits, licenses and insurances.
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Provide a range of SOPs (standard operating procedures) to ensure operational excellence
Financial Governance
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Manage all income and provide reporting and support to stakeholders and finance departments
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Prepare a suite of monthly reports (automatically generated from EPOS data) as per customer requirement
Products sourcing & buying
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Develop (bespoke) product ranges, recommend pricing strategies
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Source and purchase merchandise as well as packaging materials for retail and warehouse use
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Manage suppliers and product deliveries
